PRIVACY POLICY

Privacy Policy

Innovabox Srl (hereinafter, "We" or "Innovabox"), with registered office in Via Giorgio Jan 16, 20129, Milan, Italy, owner of the website Risemousse.com (hereinafter, the "Site"), is committed to protecting the privacy of its users (hereinafter, "User" or "Users") and to safeguarding the personal data collected in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation, "GDPR").

1. Data Controller

The Data Controller is Innovabox Srl, with registered office in Via Giorgio Jan 16, 20129, Milan, Italy. For any questions or requests regarding the processing of personal data, you can contact us via the " Contacts " page.

2. Types of Data Collected

Through the Site, Innovabox collects and processes the following personal data:

  • Browsing Data: information collected automatically while browsing the Site, such as IP addresses, system logs, information on the device used and cookies.
  • Data Provided Voluntarily by the User: personal information provided by the User through contact forms, registration, newsletter, purchase of products or other services offered on the Site, such as name, surname, email address, shipping address and payment data.

3. Purpose of the Processing

The personal data collected are processed for the following purposes:

  • Execution of Contracts: manage and process purchase orders, provide requested services, manage registration on the Site.
  • Commercial Communications: send newsletters and other promotional communications only with the User's prior consent.
  • Support and Assistance: provide technical support, respond to inquiries, after-sales assistance.
  • Legal Compliance: comply with legal and regulatory obligations.

4. Legal Basis of Processing

The legal basis for processing personal data includes:

  • Contract: execution of a contract to which the User is a party or execution of pre-contractual measures adopted at the request of the User.
  • Consent: explicit consent of the User for the processing of personal data for specific purposes.
  • Legitimate Interest: Innovabox's legitimate interests in managing and administering the Site and improving its services.

5. Methods of Processing

The processing of personal data occurs through manual, computerized and telematic tools, with logics strictly related to the purposes themselves and, in any case, in a way that guarantees the security and confidentiality of the data themselves.

6. Communication of Data

Users' personal data may be communicated to third parties in the following cases:

  • Third party service providers acting on our behalf and under our instructions (e.g. payment services, shipping).
  • Public authorities to comply with legal obligations or at the request of competent authorities.

7. Data Retention

Personal data will be retained for the time strictly necessary to achieve the purposes for which they were collected or to comply with legal obligations. In particular:

  • The data collected for the execution of a contract will be retained for the duration of the contract and for the following 10 years (for tax and accounting purposes).
  • The data processed on the basis of consent will be retained until the consent is revoked.

8. Rights of the interested parties

Users may exercise the following rights in relation to their personal data:

  • Right of Access: obtain confirmation of the existence of personal data and access to your data.
  • Right to Rectification: obtain the rectification of inaccurate data or the integration of incomplete data.
  • Right to Erasure: obtain the erasure of personal data in the cases provided for by law.
  • Right to Restriction: obtain the limitation of processing in the cases provided for by the legislation.
  • Right to Portability: receive personal data in a structured, commonly used and machine-readable format.
  • Right to Object: to object to the processing of personal data for legitimate reasons.
  • Right to Revoke Consent: revoke consent at any time, without prejudice to the lawfulness of the processing based on the consent given before the revocation.

To exercise these rights, you can send a written request via the " Contacts " page.

9. Changes to the Privacy Policy

Innovabox reserves the right to make changes to this privacy policy at any time. Users will be informed of changes via a notification on the Site or, if necessary, via email.

10. Complaints

Users have the right to lodge a complaint with the competent supervisory authority (Data Protection Authority) if they believe that the processing of their personal data violates the provisions of the GDPR.

Contacts

For any information or request relating to this privacy policy, you can contact Innovabox Srl at the following addresses:

  • Address: Via Giorgio Jan 16, 20129, Milan, Italy
  • Phone: +39 02 96840 679
  • VAT number: 08503440961